Resident Services

Mail Service

Atala Hall Mail Center Hours

Mail and packages can be picked up at the Atala Hall service desk, located on the first floor of the Student Center during Mail Center hours.

  • Monday-Friday: 7 a.m. - 10 p.m.
  • Saturday: 10 a.m. - 9 p.m.
  • Sunday: 10 a.m. - 7 p.m.

Look Up Your Mailing Address

Weekend Deliveries

The Atala Hall Mail Center does not accept deliveries outside of operating hours. When placing an order, please request in your delivery options/notes that the carrier deliver your package during Mail Center operating hours.

If you have an Amazon account, you can learn how to add delivery instructions and weekend delivery preferences for your USF mailing address at this link.

USPS Mail

USPS mail is first processed by the United States Postal Service, coming through the local Airport facility. It is from this location that mail is delivered daily to the mail center. Mail is delivered after 10 a.m., Monday-Friday. Packages delivered to the mail center via USPS are handled through the same process as all other packages.

Packages

UPS/FedEx/DHL/etc packages are delivered directly to the mail centers from the delivery truck driver. Once the packages have been delivered, they are processed by the Housing & Residential Education mail clerks. This included USPS packages. When the mail clerks have finished processing the packages, an email will be sent to the student's @usf.edu email address notifying the student that they have a package in their mail center (all specific mail center information will be in the email).

Certified Mail

Residents will need to pick up certified mail from a local Post Office location, as the Atala Hall Mail Center will not be able to accept any certified mail. 

Mail Service FAQs 

Can I pick up my roommate's mail/package?

No. 

My carrier says my package has arrived but I haven't received an email. Where is it?

Please allow our staff time to process your package. Once your package is entered into our system, you will receive an automated message via email and/or text.

I was sent mail __ days/weeks ago and it's still not here. Where is it?

If mail has arrived, it is processed by our staff and either placed in your mailbox or you are emailed and/or texted a package notification. If not, it may still be in transit. If it has been a couple of weeks, UPS/FedEx/DHL have lost package forms on their websites, which can check if a package has been misplaced in transit.